At Stage 2 Networks, we're motivated and inspired every day by how our customers and their partners use our voice and network products and services to implement creative solutions to business problems and stay connected to what's most important to them…their customers.
We run our business in much the same way, and believe that by seeing telecommunications and technology through our customer’s eyes, we will continue to develop and deploy meaningful and useful technologies and solutions to satisfy and exceed expectations for your ever changing and evolving needs.
With that goal in mind, we have designed a customer experience model which has created open, honest communications with our clients. These are not just report cards to gauge our performance, but to truly seek our customers input into our business, product planning and support models. We believe that these three initiatives, dedicated to firmly establishing a solid relationship with our customers, are the true key to giving you the experience you expect and deserve.
- Customer Wellness – How have we done in building our relationship with you? Please take our survey.
- Service Delivery and Customer Support – Are we taking care of you every day and making sure that we’re successfully communicating and listening to you? Please take our survey.
- Customer Education – Have we simplified your life by providing you with the right information at the right time? Take a look at our training contents.
We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new ideas and solutions as they emerge and to better serve our customers.
"Those of us that are in the Public Relations field know that in order to be a successful PR firm, you need to provide 24X7 availability, reachability and reliability for your clients, many of whom are located overseas. That requires a phone system and special telephone network provider who understands and shares your values. That is why I chose Stage 2 Networks – a service provider that I can trust and rely on to keep my phone system operating with effectively 100% reliability."
– Allen Cohen, COO, Nike Communications